Group Coaching Program Outcomes
| Outcome category | Examples of outcomes achieved as perceived by team members |
| Personal | Increased understanding of individual differencesGreater sense of contributionIncreased awareness of self and ability to modify behavior |
| Teamwork | More constructive behaviors within teamImproved interpersonal trustSee team membership as more importantBehaving as a more integrated unitIncreased patience for diverse viewsMore open to discussion, input from others, a willingness to share the burden |
| Leadership | Recognition of the need to lead by exampleUnderstanding of how to create motivation for changeUnderstanding of how to create workplace participationRecognition of the need for providing a vision and scope, then letting others get thereMore awareness of the need to understand what others are thinking and feelingSpeak to the listener’s concerns |
| Decision making | Improved capacity for openly sharing and coming to consensus about critical issuesBetter quality decisions, with evidence of greater levels commitment to following through on decisions madeLess procrastination in dealing with difficult issues |
| Strategic focus | Greater recognition of the need for a ‘change’ culture, given the persistently demanding and changing operating environmentImproved focus on the whole business |
Closing
Action learning is one of many tools that can be used in a group coaching setting. Action learning capitalizes on the basic coaching concepts while incorporating a group learning component that creates a powerful tool for organizational learning and leadership development.
For over 50 years action learning has been employed to develop leaders all over the world. Leaders developed at the same time that productivity and performance improved, be it in India or Israel, England or Egypt, Melbourne or Milwaukee. In all these and thousands of other places around the world, action learning has helped develop strong leaders who have made the workplace a learning environment where quality and success and joy abound (Marquardt, 2000).
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has. ~ Margaret Mead
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