A Research Paper By David Peterson
Optimization Coach, CANADA
When organizations undergo optimization projects, it creates a fearful and stressful environment for both employees and employers. Most businesses embark on optimization projects that prioritize efficiency over effectiveness. Many of those projects have business cases in which the immediate success of cutting costs and increasing profitability reduces the number of FTE (Full Time Equivalent) employees. Employees impacted by these projects frequently believe that their employers have no heart in these situations and are only concerned with the dollars saved rather than the value they bring. Organizational executives believe their hands are tied and thus do little to change that perception. They want a good outcome, but the perspectives, strategies, and mindsets required to support this transition must be developed.